An investigation of conflict resolution in educational organizations

Authors

  • Saduman Kapusuzoglu

Keywords:

Organizational conflict, conflict resolution, conflict management, school

Abstract

The purpose of this study is to examine the impact of Conflict Resolution Education (Peer Mediation) in schools on the behaviours of students. The study utilized semi-experimental design. The sample of this study consists of 203 eight grade secondary school students in one Primary Education School in Bolu province in Turkey. Voluntary students were chosen according to sociometric technique and given 30 hours peer mediation education. Two kinds of evaluation questionnaires developed by Taylı (2006) were utilized. The findings of the survey showed that peer mediation provider students found the process and effects of the process highly satisfying whereas the peer mediation receiver group found the process moderately satisfying experience in all assessed dimensions.

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Published

2010-11-09