Journal Complaints Policy

Elixir Publisher is committed to maintaining transparency, accountability, and the highest standards of publication ethics across all its journals. The publisher welcomes complaints regarding editorial processes, peer review, publication ethics, authorship disputes, conflicts of interest, publication delays, alleged misconduct, or any aspect of journal management.

All complaints are handled fairly, objectively, and confidentially, without discrimination against the complainant. Complaints may be submitted by authors, reviewers, readers, editorial board members, institutions, or other stakeholders.

Upon receipt of a complaint, the publisher will:

Acknowledge receipt of the complaint within a reasonable timeframe.
Conduct a preliminary assessment of the issue.
Collect relevant information and evidence from all involved parties.
Investigate the matter in accordance with the publisher's ethical policies and internationally recognized publication ethics guidelines.
Communicate the outcome of the investigation to the complainant and relevant parties.
Implement corrective actions where necessary, including corrections, retractions, editorial actions, or policy improvements.

Complaints involving allegations of publication misconduct will be handled according to the publisher's Publication Ethics and Misconduct Policies. Where appropriate, institutions, funding agencies, or regulatory bodies may be informed.

The publisher is committed to resolving complaints as promptly as possible while ensuring fairness, confidentiality, and due process for all parties involved.

Complaints may be submitted through the contact information provided on the publisher's website.

For further information, please refer to:

Publication Ethics Policy: https://elixirpublishers.in/index.php/index/aboutus
Misconduct Policy: https://elixirpublishers.in/index.php/index/aboutus
Contact Information: https://elixirpublishers.in/index.php/index/aboutus

Email for complaints: editor@elixirpublishers.in