The analytic network process for the banking sector: An approach to evaluate the creditability of emerging industries
Keywords:
Self-management, DMAIC model, six sigma, health clubsAbstract
The purpose of this study is to contribute to a better understanding of self-management ability in health
clubs. A DMAIC (Define, Measure, Analyze, Improve, Control) model of six sigma was introduced to
define issues faced by employees when they conduct self-management and to construct an evaluation
system for important factors of self-management and to analyze the reasons for poor self-management.
In the end, measures for improvement are suggested and a monitoring procedure is used to modify
errors. The result shows self-management ability of employees in health clubs are improved through
the use of DMAIC model of six sigma.