Providing universal postal service in developing countries

Abstract

The need for faster and higher-quality communication, services and transport of goods has led to a
reform of postal service activity. The goal of such reform is to provide higher-quality services at
competitive prices by increasing the competition in the postal industry, and to increase the efficiency of
postal operators. Liberalisation did not produce the desired results, as it was not complete and did not
have the capacity to ensure basic postal services throughout the entire territory. The key question that
is raised here which requires a response is: How to liberalize the market and provide universal postal
services in the entire territory at affordable prices, and how to achieve a desirable quality thereof
without discriminating the clients and operators. This paper defines the original model of securing
universal services, based on the simultaneous use of several different models in financing universal
services within the territory of one state. However, the model is designed for developing countries. The
object of observation was one of the developing countries, with significant imbalances in the
development of the region and the postal infrastructure.