Employee voice and intent to leave: An empirical evidence of Pakistani banking sector

Abstract

Organizations want to retain their employees in order to benefit from their talent and skills. While working in
an organization, employees come across some problems both inside and outside the organization. This study
investigates the relationship between field employees’ voice (effectiveness of voice mechanism) and
employees’ intent to leave the organization. Further, this study explores the difference between male and
female field employees perception regarding their intention to leave the organization. The sample of the study
consisted of 250 field employees working in different banks of Rawalpindi and Islamabad through
questionnaire; only 188 were returned and processed. The SPSS technique was used for data analysis and
findings. The study concludes that employee voice mechanism has a positive and significant impact on
employee intention to leave. This study finds that male are comparatively more intended to leave the
organization with less effective voice mechanism and higher qualified employees are more conscious about
voice mechanism in the banking sector.